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186 results for “keyboard”
Why does the HE keyboard not work as a controller, or the Xbox controller is recognized but why doesn't it work properly?
What is the best way to clean the keys and prevent dust from getting inside them?
How to do a Keyboard Test for the QMK/VIA Enabled Keychron Keyboard
How To Use VIA To Program Your Keyboard
Where can I find the keyboard SN (Serial Number)?
Fixing Swapped Keys on Your Mac
What is the difference between various Keychron keyboards?
Troubleshooting a Stuck Key on Magnetic Keyboard
Out of stock keyboard replenishment schedule or when will new inventory arrives?
The caps lock makes errors automatically.
There is a problem connecting my keyboard with my desktop or PC, what should I do?
My keychron keyboard disconnects/delays occasionally (every 30 mins or so) on my Windows laptop and desktop.
The system does not capture the first few keystrokes.
User Manual
How much does your keyboard cost?
Why does my keyboard suddenly not light up?
How do you switch between the Mac and Windows keyboard layout?
How to remap / reprogrammable reassign keys?
When I connect my Keychron keyboard, my mouse or phone will experience latency or other problems.
I cannot connect the keyboard to my device.
How do I make my Mac go to sleep mode quicker?
I saw the latest firmware on your website and want to update my keyboard, but I can't update the firmware on my Mac.
How to disable Auto Sleep Mode?
Different Keyboard Layout
If I encounter any problems with my keyboard, who can help?
What is the difference between Optical switches and Gateron switches?
How to connect the keyboard via Bluetooth?
How long is the keyboard warranty for?
What happens if the package I received is missing an add-on or another keyboard?
User Manual
Random Disconnecting Issue on Windows
What wattage do you suggest for charging the keyboard?
Can Mac detect the battery percentage of the keyboard? If not, is there any workaround?
My keyboard is not recognized by Keychron Launcher, what should I do?
When I plug my keyboard on my computer, a “USB Power Surge” message appears and all my devices stop working (mouse, Wacom, headset, etc.).
What happens if the package I received is missing an add-on or another keyboard?
How to return the Keyboard?
Can I get a replacement?
When will you ship my order? How long does it take for delivery?
Cancel order
If I encounter any problems with my keyboard, who can help?
The keyboard connection is stable on wireless mode, but I can’t charge the keyboard recently.
The paint on the bottom left edge has started to dull compared to the rest of the keyboard, most likely because of the more frequent contact with my hands. Do you have a solution for this?
When I press a key on my hot-swappable keyboard, there is no input on my computer.
There is no issue with the Bluetooth connection on my phone, but the Bluetooth connection seems unstable on my Mac.
When I have the backlight turned off, the keyboard still has a very dim light that is only visible in a pitch black environment, is that normal?
I’m from Europe and I bought an ANSI layout keyboard. How can I type @?
What wattage do you suggest for charging the keyboard?
How to flash the keyboard firmware with the QMK toolbox
For my desktop, I don’t have Bluetooth built-in, would I be able to connect wirelessly with a dongle that has Bluetooth 5.0?